We’re looking to hire and develop tomorrow’s leaders. Internships at Domedia are designed to provide undergraduate students the opportunity to gain hands-on experience working on challenging projects to allow you to gain real-world job experience & training with our business projects
Location : DoMedia, Malabe Office
About DoHost:
DoHost, a part of DoMedia, is a premium web hosting provider dedicated to delivering high-quality hosting solutions to meet our clients’ needs. We’re looking for a motivated and tech-savvy intern to join our team, helping us maintain smooth operations, manage our website, and support our marketing initiatives to drive customer acquisition while gaining hands on experience.
Position Summary:
As the IT Support & Operations Intern, you’ll be instrumental in keeping our systems running efficiently, managing our website, and supporting our growth. This is a unique opportunity for someone who wants hands-on experience in web hosting, technical support, IT operations, and digital marketing collaboration.
Key Responsibilities:
- Handle Support Requests: Assist customers with technical issues, provide guidance on hosting services, and respond to inquiries.
- Maintain Servers: Perform regular maintenance and updates on servers to ensure optimal performance.
- Website Malware Removal: Implement malware detection and removal processes to protect customer websites.
- Manage New Customer Inquiries: Provide information about our services, assist with onboarding, and answer questions about hosting solutions.
- Implement New Technology: Assist in researching and deploying new tools and technologies that enhance service efficiency and security.
- Manage DoHost Website: Oversee updates, troubleshoot issues, and ensure the website is optimized for customer acquisition.
- Collaborate with Marketing Teams: Work closely with our internal marketing teams to support customer acquisition efforts and align on growth strategies.
Requirements:
- Currently pursuing a degree in IT, Computer Science, or a related field.
- Good understanding of Linux, web technologies, and website management.
- Basic understanding of web hosting, servers, and online marketing.
- Strong problem-solving skills and a desire to learn.
- Excellent communication skills and a customer-focused approach.
- Ability to work independently and in a team setting.
What We Offer:
- Hands-on experience across IT support, website management, and digital marketing.
- An opportunity to work with a dynamic team in a growing company.
- Mentorship and guidance from experienced professionals.
- Potential for full-time employment based on performance.
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